Skilled Nursing

WILLOWS CENTER

723 SUMMERS STREET, PARKERSBURG, WV 26101

97beds
Skilled Nursingcare types
1/5CMS rating
Updated2026

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Inspection & Compliance

Data from CMS (Centers for Medicare & Medicaid Services), updated weekly. Medicare.gov Care Compare

3.0h

Hrs/resident · weekday

Expected: 3.2h

2.7h

Hrs/resident · weekend

vs 3.0h on weekdays

Not reported

30-day hospital readmission rate

Annual Staff Turnover Rates

High turnover is one of the strongest predictors of care quality. National average CNA turnover is ~75%.

RNs
62%
LPNs
CNAs
53%

Administrator turnover: 4 in the past year — above average

Health Inspection Deficiencies · Last 3 Years

63 standard deficiencies in the last 3 years

View all
0584Severity EMar 10, 2026

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0880Severity EDec 22, 2025

Provide and implement an infection prevention and control program.

0868Severity EDec 22, 2025

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0849Severity DDec 22, 2025

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0842Severity EDec 22, 2025

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0814Severity FDec 22, 2025

Dispose of garbage and refuse properly.

0812Severity EDec 22, 2025

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0806Severity EDec 22, 2025

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0804Severity EDec 22, 2025

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0761Severity EDec 22, 2025

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0698Severity EDec 22, 2025

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0689Severity DDec 22, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0686Severity DDec 22, 2025

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0685Severity DDec 22, 2025

Assist a resident in gaining access to vision and hearing services.

0684Severity EDec 22, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0677Severity EDec 22, 2025

Provide care and assistance to perform activities of daily living for any resident who is unable.

0657Severity DDec 22, 2025

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0656Severity EDec 22, 2025

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0644Severity DDec 22, 2025

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0610Severity EDec 22, 2025

Respond appropriately to all alleged violations.

0609Severity EDec 22, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0584Severity DDec 22, 2025

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0582Severity DDec 22, 2025

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0550Severity DDec 22, 2025

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0684Severity DOct 30, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0585Severity DOct 30, 2025

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0580Severity DOct 30, 2025

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0908Severity EFeb 8, 2024

Keep all essential equipment working safely.

0883Severity DFeb 8, 2024

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0880Severity DFeb 8, 2024

Provide and implement an infection prevention and control program.

0842Severity DFeb 8, 2024

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0812Severity DFeb 8, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0804Severity EFeb 8, 2024

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0761Severity EFeb 8, 2024

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0758Severity DFeb 8, 2024

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0732Severity EFeb 8, 2024

Post nurse staffing information every day.

0730Severity EFeb 8, 2024

Observe each nurse aide's job performance and give regular training.

0725Severity EFeb 8, 2024

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0689Severity EFeb 8, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0684Severity DFeb 8, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0677Severity DFeb 8, 2024

Provide care and assistance to perform activities of daily living for any resident who is unable.

0657Severity DFeb 8, 2024

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0656Severity DFeb 8, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0655Severity DFeb 8, 2024

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0644Severity DFeb 8, 2024

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0625Severity DFeb 8, 2024

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0623Severity DFeb 8, 2024

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0585Severity DFeb 8, 2024

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0584Severity EFeb 8, 2024

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0583Severity DFeb 8, 2024

Keep residents' personal and medical records private and confidential.

0565Severity DFeb 8, 2024

Honor the resident's right to organize and participate in resident/family groups in the facility.

0553Severity EFeb 8, 2024

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0550Severity DFeb 8, 2024

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0690Severity EDec 19, 2023

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0686Severity DDec 19, 2023

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0684Severity EDec 19, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0680Severity EDec 19, 2023

Ensure the activities program is directed by a qualified professional.

0609Severity DDec 19, 2023

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0558Severity DDec 19, 2023

Reasonably accommodate the needs and preferences of each resident.

0842Severity DSep 27, 2023

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Severity EAug 31, 2023

Provide and implement an infection prevention and control program.

0585Severity DAug 31, 2023

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0580Severity DAug 31, 2023

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

View full inspection history on Medicare.gov

Civil Monetary Penalties

No civil monetary penalties on record.

Nearby Hospitals

No hospitals found within 10 miles.

Proximity to emergency care is especially important for medically complex residents.

Ownership

723 SUMMERS STREET OPERATIONS LLC· For profit - Limited Liability company

Data updated weekly from CMS. Last sync: Jun 26, 2026. Medicare.gov Care Compare →

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Data sourced from the Centers for Medicare & Medicaid Services and state licensing agencies. ← Back to search

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