Skilled Nursing

Waterview Heights Rehabilitation and Nursing Cente

135 Meridan St., Rochester, NY 14612

229beds
Skilled Nursingcare types
Updated2026

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Inspection & Compliance

Data from CMS (Centers for Medicare & Medicaid Services), updated weekly. Medicare.gov Care Compare

2.8h

Hrs/resident · weekday

Expected: 3.7h

3.0h

Hrs/resident · weekend

vs 2.8h on weekdays

Not reported

30-day hospital readmission rate

Annual Staff Turnover Rates

High turnover is one of the strongest predictors of care quality. National average CNA turnover is ~75%.

RNs
73%
LPNs
CNAs
70%

Administrator turnover: 1 in the past year

Health Inspection Deficiencies · Last 3 Years

SeriousImmediate Jeopardy0689Severity KDec 22, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected: Feb 20, 2026

SeriousImmediate Jeopardy0684Severity KDec 22, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected: Feb 20, 2026

SeriousImmediate Jeopardy0880Severity LMay 9, 2025

Provide and implement an infection prevention and control program.

Corrected: Apr 14, 2025

SeriousImmediate Jeopardy0760Severity LMay 9, 2025

Ensure that residents are free from significant medication errors.

Corrected: Jun 30, 2025

SeriousImmediate Jeopardy0725Severity LMay 9, 2025

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected: Jun 30, 2025

SeriousImmediate Jeopardy0689Severity KMay 9, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected: Jun 30, 2025

SeriousImmediate Jeopardy0675Severity LMay 9, 2025

Honor each resident's preferences, choices, values and beliefs.

Corrected: Jun 30, 2025

SeriousImmediate Jeopardy0837Severity LSep 17, 2024

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

Corrected: Nov 15, 2024

SeriousImmediate Jeopardy0761Severity LSep 17, 2024

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected: Nov 15, 2024

SeriousImmediate Jeopardy0760Severity KSep 17, 2024

Ensure that residents are free from significant medication errors.

Corrected: Jan 13, 2025

SeriousImmediate Jeopardy0686Severity KSep 17, 2024

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected: Jan 13, 2025

SeriousImmediate Jeopardy0600Severity KSep 17, 2024

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected: Nov 15, 2024

74 standard deficiencies in the last 3 years

View all
0925Severity FDec 22, 2025

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0880Severity FDec 22, 2025

Provide and implement an infection prevention and control program.

0865Severity FDec 22, 2025

Have a plan that describes the process for conducting QAPI and QAA activities.

0840Severity GDec 22, 2025

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

0835Severity FDec 22, 2025

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0812Severity FDec 22, 2025

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0804Severity DDec 22, 2025

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0761Severity DDec 22, 2025

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0698Severity DDec 22, 2025

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0693Severity DDec 22, 2025

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0692Severity GDec 22, 2025

Provide enough food/fluids to maintain a resident's health.

0688Severity DDec 22, 2025

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0686Severity GDec 22, 2025

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0679Severity EDec 22, 2025

Provide activities to meet all resident's needs.

0677Severity GDec 22, 2025

Provide care and assistance to perform activities of daily living for any resident who is unable.

0675Severity IDec 22, 2025

Honor each resident's preferences, choices, values and beliefs.

0645Severity DDec 22, 2025

PASARR screening for Mental disorders or Intellectual Disabilities

0609Severity DDec 22, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0584Severity EDec 22, 2025

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0582Severity BDec 22, 2025

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0554Severity GDec 22, 2025

Allow residents to self-administer drugs if determined clinically appropriate.

0550Severity EDec 22, 2025

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0917Severity BMay 9, 2025

Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.

0914Severity DMay 9, 2025

Provide bedrooms that don't allow residents to see each other when privacy is needed.

0912Severity DMay 9, 2025

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

0882Severity FMay 9, 2025

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0868Severity EMay 9, 2025

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0865Severity FMay 9, 2025

Have a plan that describes the process for conducting QAPI and QAA activities.

0837Severity FMay 9, 2025

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

0836Severity EMay 9, 2025

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

0835Severity FMay 9, 2025

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0812Severity FMay 9, 2025

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0805Severity DMay 9, 2025

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0804Severity EMay 9, 2025

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0761Severity EMay 9, 2025

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0698Severity DMay 9, 2025

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0690Severity DMay 9, 2025

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0686Severity GMay 9, 2025

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0684Severity GMay 9, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0677Severity EMay 9, 2025

Provide care and assistance to perform activities of daily living for any resident who is unable.

0610Severity DMay 9, 2025

Respond appropriately to all alleged violations.

0600Severity IMay 9, 2025

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0584Severity EMay 9, 2025

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0565Severity EMay 9, 2025

Honor the resident's right to organize and participate in resident/family groups in the facility.

0550Severity EMay 9, 2025

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0883Severity DSep 17, 2024

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0880Severity ESep 17, 2024

Provide and implement an infection prevention and control program.

0813Severity FSep 17, 2024

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0812Severity FSep 17, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0810Severity DSep 17, 2024

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

0725Severity ISep 17, 2024

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0693Severity DSep 17, 2024

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0690Severity DSep 17, 2024

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0684Severity ESep 17, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0677Severity HSep 17, 2024

Provide care and assistance to perform activities of daily living for any resident who is unable.

0656Severity ESep 17, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0655Severity FSep 17, 2024

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0584Severity FSep 17, 2024

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0565Severity FSep 17, 2024

Honor the resident's right to organize and participate in resident/family groups in the facility.

0550Severity ISep 17, 2024

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0812Severity EJan 25, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0761Severity EJan 25, 2024

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0760Severity DJan 25, 2024

Ensure that residents are free from significant medication errors.

0758Severity EJan 25, 2024

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0756Severity EJan 25, 2024

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0745Severity DJan 25, 2024

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0732Severity BJan 25, 2024

Post nurse staffing information every day.

0725Severity EJan 25, 2024

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0689Severity EJan 25, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0677Severity DJan 25, 2024

Provide care and assistance to perform activities of daily living for any resident who is unable.

0584Severity EJan 25, 2024

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0582Severity BJan 25, 2024

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0558Severity DJan 25, 2024

Reasonably accommodate the needs and preferences of each resident.

0557Severity DJan 25, 2024

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

View full inspection history on Medicare.gov

Civil Monetary Penalties

Fined 3 times · $804,844 total

Dec 22, 2025$304,450Fine
May 9, 2025$185,840Fine
Sep 17, 2024$314,554Fine
View on Medicare.gov

Nearby Hospitals

No hospitals found within 10 miles.

Proximity to emergency care is especially important for medically complex residents.

Ownership

THE SHORE WINDS, LLC.· For profit - Partnership

Data updated weekly from CMS. Last sync: Jun 26, 2026. Medicare.gov Care Compare →

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Data sourced from the Centers for Medicare & Medicaid Services and state licensing agencies. ← Back to search

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