Skilled Nursing

POLARIS HEALTHCARE AND REHABILITATION CENTER

21 W CLARKE AVENUE, MILFORD, DE 19963

100beds
Skilled Nursingcare types
1/5CMS rating
Updated2026

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Inspection & Compliance

Data from CMS (Centers for Medicare & Medicaid Services), updated weekly. Medicare.gov Care Compare

3.9h

Hrs/resident · weekday

Expected: 3.8h

3.5h

Hrs/resident · weekend

vs 3.9h on weekdays

Not reported

30-day hospital readmission rate

Annual Staff Turnover Rates

High turnover is one of the strongest predictors of care quality. National average CNA turnover is ~75%.

RNs
80%
LPNs
CNAs
71%

Administrator turnover: 2 in the past year — above average

Health Inspection Deficiencies · Last 3 Years

SeriousImmediate Jeopardy0760Severity KJan 28, 2025

Ensure that residents are free from significant medication errors.

Corrected: Mar 18, 2025

66 standard deficiencies in the last 3 years

View all
0880Severity DFeb 11, 2026

Provide and implement an infection prevention and control program.

0695Severity DFeb 11, 2026

Provide safe and appropriate respiratory care for a resident when needed.

0689Severity GFeb 11, 2026

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0656Severity DFeb 11, 2026

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0610Severity DFeb 11, 2026

Respond appropriately to all alleged violations.

0582Severity DFeb 11, 2026

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0552Severity DFeb 11, 2026

Ensure that residents are fully informed and understand their health status, care and treatments.

0791Severity DAug 11, 2025

Provide or obtain dental services for each resident.

0726Severity DAug 11, 2025

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0949Severity DJan 28, 2025

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

0947Severity DJan 28, 2025

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0946Severity DJan 28, 2025

Provide training in compliance and ethics.

0945Severity DJan 28, 2025

Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

0944Severity DJan 28, 2025

Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

0942Severity DJan 28, 2025

Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.

0941Severity DJan 28, 2025

Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

0842Severity DJan 28, 2025

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0812Severity DJan 28, 2025

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0805Severity DJan 28, 2025

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0791Severity DJan 28, 2025

Provide or obtain dental services for each resident.

0773Severity DJan 28, 2025

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

0761Severity DJan 28, 2025

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0758Severity DJan 28, 2025

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0755Severity DJan 28, 2025

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0730Severity DJan 28, 2025

Observe each nurse aide's job performance and give regular training.

0710Severity DJan 28, 2025

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

0697Severity GJan 28, 2025

Provide safe, appropriate pain management for a resident who requires such services.

0695Severity DJan 28, 2025

Provide safe and appropriate respiratory care for a resident when needed.

0692Severity DJan 28, 2025

Provide enough food/fluids to maintain a resident's health.

0690Severity DJan 28, 2025

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0689Severity DJan 28, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0688Severity DJan 28, 2025

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0684Severity DJan 28, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0677Severity DJan 28, 2025

Provide care and assistance to perform activities of daily living for any resident who is unable.

0658Severity DJan 28, 2025

Ensure services provided by the nursing facility meet professional standards of quality.

0657Severity DJan 28, 2025

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0656Severity EJan 28, 2025

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0626Severity DJan 28, 2025

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

0625Severity DJan 28, 2025

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0622Severity DJan 28, 2025

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0610Severity DJan 28, 2025

Respond appropriately to all alleged violations.

0609Severity DJan 28, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0585Severity DJan 28, 2025

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0580Severity DJan 28, 2025

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0578Severity DJan 28, 2025

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0567Severity DJan 28, 2025

Honor the resident's right to manage his or her financial affairs.

0561Severity DJan 28, 2025

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0745Severity DJul 9, 2024

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0660Severity DJul 9, 2024

Plan the resident's discharge to meet the resident's goals and needs.

0812Severity EApr 11, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0758Severity DApr 11, 2024

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0756Severity DApr 11, 2024

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0695Severity DApr 11, 2024

Provide safe and appropriate respiratory care for a resident when needed.

0690Severity DApr 11, 2024

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0689Severity GApr 11, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0686Severity DApr 11, 2024

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0657Severity DApr 11, 2024

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0656Severity DApr 11, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0645Severity DApr 11, 2024

PASARR screening for Mental disorders or Intellectual Disabilities

0641Severity DApr 11, 2024

Ensure each resident receives an accurate assessment.

0609Severity DApr 11, 2024

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0584Severity BApr 11, 2024

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0582Severity DApr 11, 2024

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0558Severity DApr 11, 2024

Reasonably accommodate the needs and preferences of each resident.

0552Severity DApr 11, 2024

Ensure that residents are fully informed and understand their health status, care and treatments.

0550Severity DApr 11, 2024

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

View full inspection history on Medicare.gov

Civil Monetary Penalties

No civil monetary penalties on record.

Nearby Hospitals

No hospitals found within 10 miles.

Proximity to emergency care is especially important for medically complex residents.

Ownership

POLARIS HEALTHCARE AND REHABILITATION CENTER LLC· For profit - Limited Liability company

Data updated weekly from CMS. Last sync: Jun 26, 2026. Medicare.gov Care Compare →

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Data sourced from the Centers for Medicare & Medicaid Services and state licensing agencies. ← Back to search

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