Skilled Nursing

OAK GROVE CENTER

27 COOL ST, WATERVILLE, ME 04901

90beds
Skilled Nursingcare types
1/5CMS rating
Updated2026

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Inspection & Compliance

Data from CMS (Centers for Medicare & Medicaid Services), updated weekly. Medicare.gov Care Compare

Special Focus Candidate — This facility has been identified as a candidate for the Special Focus Facility program, indicating below-average inspection performance.

3.3h

Hrs/resident · weekday

Expected: 3.1h

2.9h

Hrs/resident · weekend

vs 3.3h on weekdays

Not reported

30-day hospital readmission rate

Annual Staff Turnover Rates

High turnover is one of the strongest predictors of care quality. National average CNA turnover is ~75%.

RNs
64%
LPNs
CNAs
57%

Administrator turnover: 0 in the past year

Health Inspection Deficiencies · Last 3 Years

SeriousImmediate Jeopardy0689Severity KMay 29, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected: Sep 27, 2024

50 standard deficiencies in the last 3 years

View all
0551Severity DJan 29, 2026

Give the resident's representative the ability to exercise the resident's rights.

0880Severity EMar 24, 2025

Provide and implement an infection prevention and control program.

0867Severity EMar 24, 2025

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0842Severity EMar 24, 2025

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0814Severity EMar 24, 2025

Dispose of garbage and refuse properly.

0761Severity EMar 24, 2025

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0758Severity DMar 24, 2025

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0755Severity EMar 24, 2025

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0725Severity EMar 24, 2025

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0699Severity EMar 24, 2025

Provide care or services that was trauma informed and/or culturally competent.

0695Severity EMar 24, 2025

Provide safe and appropriate respiratory care for a resident when needed.

0689Severity DMar 24, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0657Severity DMar 24, 2025

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0656Severity EMar 24, 2025

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0644Severity DMar 24, 2025

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0625Severity BMar 24, 2025

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0623Severity BMar 24, 2025

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0584Severity EMar 24, 2025

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0578Severity DMar 24, 2025

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0949Severity DMay 29, 2024

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

0946Severity EMay 29, 2024

Provide training in compliance and ethics.

0944Severity EMay 29, 2024

Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

0941Severity EMay 29, 2024

Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

0921Severity EMay 29, 2024

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0880Severity DMay 29, 2024

Provide and implement an infection prevention and control program.

0868Severity EMay 29, 2024

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0865Severity EMay 29, 2024

Have a plan that describes the process for conducting QAPI and QAA activities.

0843Severity DMay 29, 2024

Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.

0842Severity DMay 29, 2024

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0656Severity DMay 29, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0646Severity DMay 29, 2024

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

0626Severity DMay 29, 2024

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

0558Severity DMay 29, 2024

Reasonably accommodate the needs and preferences of each resident.

0557Severity DMay 29, 2024

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

0880Severity EFeb 27, 2024

Provide and implement an infection prevention and control program.

0947Severity DFeb 1, 2024

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0908Severity EFeb 1, 2024

Keep all essential equipment working safely.

0880Severity EFeb 1, 2024

Provide and implement an infection prevention and control program.

0842Severity EFeb 1, 2024

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0812Severity FFeb 1, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0730Severity EFeb 1, 2024

Observe each nurse aide's job performance and give regular training.

0725Severity EFeb 1, 2024

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0698Severity DFeb 1, 2024

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0692Severity DFeb 1, 2024

Provide enough food/fluids to maintain a resident's health.

0689Severity DFeb 1, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0679Severity EFeb 1, 2024

Provide activities to meet all resident's needs.

0656Severity DFeb 1, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0655Severity EFeb 1, 2024

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0625Severity BFeb 1, 2024

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0584Severity EFeb 1, 2024

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

View full inspection history on Medicare.gov

Civil Monetary Penalties

No civil monetary penalties on record.

Nearby Hospitals

No hospitals found within 10 miles.

Proximity to emergency care is especially important for medically complex residents.

Ownership

WATERVILLE SNF OPERATIONS, LLC· For profit - Corporation

Data updated weekly from CMS. Last sync: Jun 26, 2026. Medicare.gov Care Compare →

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Data sourced from the Centers for Medicare & Medicaid Services and state licensing agencies. ← Back to search

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