Skilled Nursing

MISSION CARE AT HOLYOKE

35 HOLY FAMILY ROAD, HOLYOKE, MA 01040

125beds
Skilled Nursingcare types
2/5CMS rating
Updated2026

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Inspection & Compliance

Data from CMS (Centers for Medicare & Medicaid Services), updated weekly. Medicare.gov Care Compare

CMS Abuse/Neglect Flag

This facility has been flagged by CMS for substantiated abuse or neglect of residents.

View full report

3.4h

Hrs/resident · weekday

Expected: 3.5h

3.2h

Hrs/resident · weekend

vs 3.4h on weekdays

Not reported

30-day hospital readmission rate

Annual Staff Turnover Rates

High turnover is one of the strongest predictors of care quality. National average CNA turnover is ~75%.

RNs
33%
LPNs
CNAs
44%

Administrator turnover: 0 in the past year

Health Inspection Deficiencies · Last 3 Years

SeriousImmediate Jeopardy0689Severity JApr 1, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected: Mar 17, 2025

SeriousImmediate Jeopardy0656Severity JApr 1, 2025

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected: Mar 17, 2025

22 standard deficiencies in the last 3 years

View all
0609Severity DDec 3, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0580Severity DDec 3, 2025

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0609Severity DNov 25, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0607Severity DNov 25, 2025

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0603Severity GNov 25, 2025

Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

0880Severity DJun 10, 2025

Provide and implement an infection prevention and control program.

0812Severity EJun 10, 2025

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0790Severity DJun 10, 2025

Provide routine and 24-hour emergency dental care for each resident.

0756Severity EJun 10, 2025

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0692Severity DJun 10, 2025

Provide enough food/fluids to maintain a resident's health.

0689Severity DJun 10, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0646Severity DJun 10, 2025

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

0584Severity DJun 10, 2025

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0551Severity DJun 10, 2025

Give the resident's representative the ability to exercise the resident's rights.

0550Severity DJun 10, 2025

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0557Severity DJan 2, 2025

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

0926Severity DApr 2, 2024

Have policies on smoking.

0880Severity EApr 2, 2024

Provide and implement an infection prevention and control program.

0842Severity DApr 2, 2024

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0760Severity DApr 2, 2024

Ensure that residents are free from significant medication errors.

0698Severity DApr 2, 2024

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0695Severity DApr 2, 2024

Provide safe and appropriate respiratory care for a resident when needed.

View full inspection history on Medicare.gov

Civil Monetary Penalties

No civil monetary penalties on record.

Nearby Hospitals

No hospitals found within 10 miles.

Proximity to emergency care is especially important for medically complex residents.

Ownership

HOLYOKE CARE CENTER LLC· For profit - Limited Liability company

Data updated weekly from CMS. Last sync: Jun 26, 2026. Medicare.gov Care Compare →

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Data sourced from the Centers for Medicare & Medicaid Services and state licensing agencies. ← Back to search

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