Skilled Nursing

Hillcrest Health Care Center

2121 Avenue L, Hawarden, IA 51023

64beds
Skilled Nursingcare types
1/5CMS rating
Updated2026

Be the first to showcase your community.

No photos have been added yet. Claim your listing to add real photos →

This community hasn't been verified yet

We have basic information about Hillcrest Health Care Centerfrom government records — including the address, care types, and bed count shown above. For current pricing, photos, and amenities, contact the community directly or check back soon. We're actively reaching out to operators nationwide to claim and complete their listings.

Are you the operator? Claim this listing free →

Inspection & Compliance

Data from CMS (Centers for Medicare & Medicaid Services), updated weekly. Medicare.gov Care Compare

CMS Abuse/Neglect Flag

This facility has been flagged by CMS for substantiated abuse or neglect of residents.

View full report

Annual Staff Turnover Rates

High turnover is one of the strongest predictors of care quality. National average CNA turnover is ~75%.

RNs
80%
LPNs
CNAs
69%

Health Inspection Deficiencies · Last 3 Years

SeriousImmediate Jeopardy0805Severity JJul 28, 2024

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected: Aug 7, 2024

SeriousImmediate Jeopardy0805Severity KJan 31, 2024

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected: Feb 8, 2024

68 standard deficiencies in the last 3 years

View all
0880Severity EMar 26, 2026

Provide and implement an infection prevention and control program.

0868Severity DMar 26, 2026

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0865Severity DMar 26, 2026

Have a plan that describes the process for conducting QAPI and QAA activities.

0842Severity DMar 26, 2026

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0804Severity EMar 26, 2026

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0760Severity DMar 26, 2026

Ensure that residents are free from significant medication errors.

0744Severity DMar 26, 2026

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0725Severity EMar 26, 2026

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0693Severity DMar 26, 2026

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0690Severity DMar 26, 2026

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0684Severity EMar 26, 2026

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0677Severity DMar 26, 2026

Provide care and assistance to perform activities of daily living for any resident who is unable.

0657Severity DMar 26, 2026

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0644Severity DMar 26, 2026

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0628Severity DMar 26, 2026

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0609Severity DMar 26, 2026

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0605Severity DMar 26, 2026

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0600Severity GMar 26, 2026

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0584Severity EMar 26, 2026

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0582Severity DMar 26, 2026

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0580Severity DMar 26, 2026

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0567Severity DMar 26, 2026

Honor the resident's right to manage his or her financial affairs.

0558Severity DMar 26, 2026

Reasonably accommodate the needs and preferences of each resident.

0657Severity DOct 8, 2025

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0880Severity DMar 11, 2025

Provide and implement an infection prevention and control program.

0801Severity EMar 11, 2025

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0758Severity DMar 11, 2025

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0689Severity DMar 11, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0684Severity DMar 11, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0677Severity EMar 11, 2025

Provide care and assistance to perform activities of daily living for any resident who is unable.

0656Severity DMar 11, 2025

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0625Severity EMar 11, 2025

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0584Severity DMar 11, 2025

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0582Severity DMar 11, 2025

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0880Severity EJul 28, 2024

Provide and implement an infection prevention and control program.

0809Severity EJul 28, 2024

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

0806Severity DJul 28, 2024

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0804Severity EJul 28, 2024

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0803Severity EJul 28, 2024

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0725Severity DJul 28, 2024

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0690Severity DJul 28, 2024

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0689Severity DJul 28, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0558Severity DJul 28, 2024

Reasonably accommodate the needs and preferences of each resident.

0550Severity DJul 28, 2024

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0883Severity DJan 31, 2024

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0880Severity FJan 31, 2024

Provide and implement an infection prevention and control program.

0868Severity EJan 31, 2024

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0865Severity EJan 31, 2024

Have a plan that describes the process for conducting QAPI and QAA activities.

0812Severity EJan 31, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0809Severity EJan 31, 2024

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

0804Severity EJan 31, 2024

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0803Severity EJan 31, 2024

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0802Severity EJan 31, 2024

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0760Severity DJan 31, 2024

Ensure that residents are free from significant medication errors.

0758Severity DJan 31, 2024

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0726Severity EJan 31, 2024

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0725Severity EJan 31, 2024

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0658Severity DJan 31, 2024

Ensure services provided by the nursing facility meet professional standards of quality.

0656Severity DJan 31, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0644Severity DJan 31, 2024

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0641Severity DJan 31, 2024

Ensure each resident receives an accurate assessment.

0625Severity DJan 31, 2024

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0623Severity DJan 31, 2024

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0607Severity EJan 31, 2024

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0585Severity EJan 31, 2024

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0584Severity DJan 31, 2024

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0550Severity EJan 31, 2024

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0689Severity DAug 17, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

View full inspection history on Medicare.gov

Civil Monetary Penalties

No civil monetary penalties on record.

Nearby Hospitals

No hospitals found within 10 miles.

Proximity to emergency care is especially important for medically complex residents.

Ownership

RIVERSIDE HEALTHCARE, INC.· For profit - Limited Liability company

Data updated weekly from CMS. Last sync: Jun 26, 2026. Medicare.gov Care Compare →

Reviews

No reviews yet. Be the first to share your experience.

Similar communities nearby

Get Pricing & Availability

Free · No commitment · No spam calls

No spam calls. We never sell your contact information.

Get weekly senior living guides

Tips on care types, costs, and how to evaluate communities.

No spam. Unsubscribe any time.

Data sourced from the Centers for Medicare & Medicaid Services and state licensing agencies. ← Back to search

Is this your facility or do you have better information? Suggest an edit →