Skilled Nursing

Harold and Grace Upjohn Community Care Center

2400 Portage St, Kalamazoo, MI 49001

87beds
Skilled Nursingcare types
3/5CMS rating
Updated2026

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Inspection & Compliance

Data from CMS (Centers for Medicare & Medicaid Services), updated weekly. Medicare.gov Care Compare

3.4h

Hrs/resident · weekday

Expected: 3.9h

3.6h

Hrs/resident · weekend

vs 3.4h on weekdays

Not reported

30-day hospital readmission rate

Annual Staff Turnover Rates

High turnover is one of the strongest predictors of care quality. National average CNA turnover is ~75%.

RNs
47%
LPNs
CNAs
44%

Administrator turnover: 1 in the past year

Health Inspection Deficiencies · Last 3 Years

SeriousImmediate Jeopardy0684Severity JApr 17, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected: Mar 1, 2024

SeriousImmediate Jeopardy0689Severity JNov 20, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected: Dec 19, 2023

40 standard deficiencies in the last 3 years

View all
0921Severity EApr 17, 2026

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0684Severity EApr 17, 2026

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0677Severity EApr 17, 2026

Provide care and assistance to perform activities of daily living for any resident who is unable.

0558Severity DApr 17, 2026

Reasonably accommodate the needs and preferences of each resident.

0842Severity DSep 17, 2025

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0686Severity DSep 17, 2025

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0580Severity DSep 17, 2025

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0689Severity DAug 5, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0607Severity DAug 5, 2025

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0887Severity DMar 12, 2025

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0880Severity DMar 12, 2025

Provide and implement an infection prevention and control program.

0868Severity DMar 12, 2025

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0812Severity FMar 12, 2025

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0810Severity DMar 12, 2025

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

0756Severity DMar 12, 2025

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0690Severity DMar 12, 2025

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0685Severity DMar 12, 2025

Assist a resident in gaining access to vision and hearing services.

0684Severity DMar 12, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0623Severity DMar 12, 2025

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0583Severity DMar 12, 2025

Keep residents' personal and medical records private and confidential.

0550Severity EMar 12, 2025

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0880Severity EDec 27, 2024

Provide and implement an infection prevention and control program.

0921Severity DMay 23, 2024

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0880Severity EMay 23, 2024

Provide and implement an infection prevention and control program.

0756Severity DMay 23, 2024

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0698Severity EMay 23, 2024

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0658Severity DMay 23, 2024

Ensure services provided by the nursing facility meet professional standards of quality.

0656Severity DMay 23, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0641Severity DMay 23, 2024

Ensure each resident receives an accurate assessment.

0625Severity DMay 23, 2024

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0623Severity DMay 23, 2024

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0561Severity DMay 23, 2024

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0550Severity DMay 23, 2024

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0697Severity DApr 17, 2024

Provide safe, appropriate pain management for a resident who requires such services.

0690Severity DApr 17, 2024

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0921Severity ENov 20, 2023

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0610Severity DNov 20, 2023

Respond appropriately to all alleged violations.

0609Severity DNov 20, 2023

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0580Severity DNov 20, 2023

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0561Severity DNov 20, 2023

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

View full inspection history on Medicare.gov

Civil Monetary Penalties

No civil monetary penalties on record.

Nearby Hospitals

No hospitals found within 10 miles.

Proximity to emergency care is especially important for medically complex residents.

Ownership

HAROLD AND GRACE UPJOHN COMMUNITY CARE CENTER· Non profit - Corporation

Data updated weekly from CMS. Last sync: Jun 26, 2026. Medicare.gov Care Compare →

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Data sourced from the Centers for Medicare & Medicaid Services and state licensing agencies. ← Back to search

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