Skilled Nursing

HARBOR VILLAGE NORTH HEALTH AND REHABILITATION CEN

78 VIETS ST EXTENSION, NEW LONDON, CT 06320

128beds
Skilled Nursingcare types
2/5CMS rating
Updated2026

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Inspection & Compliance

Data from CMS (Centers for Medicare & Medicaid Services), updated weekly. Medicare.gov Care Compare

CMS Abuse/Neglect Flag

This facility has been flagged by CMS for substantiated abuse or neglect of residents.

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2.9h

Hrs/resident · weekday

Expected: 3.5h

3.2h

Hrs/resident · weekend

vs 2.9h on weekdays

Not reported

30-day hospital readmission rate

Annual Staff Turnover Rates

High turnover is one of the strongest predictors of care quality. National average CNA turnover is ~75%.

RNs
53%
LPNs
CNAs
34%

Administrator turnover: 0 in the past year

Health Inspection Deficiencies · Last 3 Years

28 standard deficiencies in the last 3 years

View all
0689Severity DApr 6, 2026

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0658Severity DApr 6, 2026

Ensure services provided by the nursing facility meet professional standards of quality.

0610Severity DMar 3, 2026

Respond appropriately to all alleged violations.

0609Severity DMar 3, 2026

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0600Severity EMar 3, 2026

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0745Severity ESep 19, 2024

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0610Severity ESep 19, 2024

Respond appropriately to all alleged violations.

0742Severity DAug 12, 2024

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

0684Severity DAug 12, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0600Severity EAug 12, 2024

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0925Severity EJul 9, 2024

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0880Severity FJul 9, 2024

Provide and implement an infection prevention and control program.

0842Severity BJul 9, 2024

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0812Severity FJul 9, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0804Severity EJul 9, 2024

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0759Severity DJul 9, 2024

Ensure medication error rates are not 5 percent or greater.

0756Severity DJul 9, 2024

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0684Severity DJul 9, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0677Severity EJul 9, 2024

Provide care and assistance to perform activities of daily living for any resident who is unable.

0603Severity EJul 9, 2024

Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

0583Severity DJul 9, 2024

Keep residents' personal and medical records private and confidential.

0580Severity EJul 9, 2024

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0550Severity DJul 9, 2024

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0600Severity DJun 12, 2024

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0677Severity DDec 13, 2023

Provide care and assistance to perform activities of daily living for any resident who is unable.

0656Severity DOct 27, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0607Severity DJul 21, 2023

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0600Severity DJul 21, 2023

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

View full inspection history on Medicare.gov

Civil Monetary Penalties

No civil monetary penalties on record.

Nearby Hospitals

No hospitals found within 10 miles.

Proximity to emergency care is especially important for medically complex residents.

Ownership

WV-CROSSINGS EAST LLC· For profit - Limited Liability company

Data updated weekly from CMS. Last sync: Jun 26, 2026. Medicare.gov Care Compare →

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Data sourced from the Centers for Medicare & Medicaid Services and state licensing agencies. ← Back to search

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