Skilled Nursing

EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR

2920 TIBBITS AVENUE, TROY, NY 12180

120beds
Skilled Nursingcare types
1/5CMS rating
Updated2026

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Inspection & Compliance

Data from CMS (Centers for Medicare & Medicaid Services), updated weekly. Medicare.gov Care Compare

CMS Abuse/Neglect Flag

This facility has been flagged by CMS for substantiated abuse or neglect of residents.

View full report

3.2h

Hrs/resident · weekday

Expected: 4.0h

3.4h

Hrs/resident · weekend

vs 3.2h on weekdays

Not reported

30-day hospital readmission rate

Annual Staff Turnover Rates

High turnover is one of the strongest predictors of care quality. National average CNA turnover is ~75%.

RNs
56%
LPNs
CNAs
48%

Administrator turnover: 0 in the past year

Health Inspection Deficiencies · Last 3 Years

SeriousImmediate Jeopardy0760Severity JNov 26, 2025

Ensure that residents are free from significant medication errors.

Corrected: Jan 15, 2026

SeriousImmediate Jeopardy0600Severity JNov 26, 2025

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected: Jan 15, 2026

20 standard deficiencies in the last 3 years

View all
0835Severity DNov 26, 2025

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0757Severity DNov 26, 2025

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0710Severity DNov 26, 2025

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

0684Severity ENov 26, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0609Severity DNov 26, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0580Severity DNov 26, 2025

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0550Severity DNov 26, 2025

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0814Severity DFeb 27, 2024

Dispose of garbage and refuse properly.

0812Severity EFeb 27, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0761Severity EFeb 27, 2024

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0758Severity DFeb 27, 2024

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0755Severity EFeb 27, 2024

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0657Severity DFeb 27, 2024

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0656Severity DFeb 27, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0655Severity DFeb 27, 2024

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0585Severity EFeb 27, 2024

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0550Severity DFeb 27, 2024

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0684Severity DFeb 26, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0610Severity DFeb 26, 2024

Respond appropriately to all alleged violations.

0609Severity DFeb 26, 2024

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

View full inspection history on Medicare.gov

Civil Monetary Penalties

No civil monetary penalties on record.

Nearby Hospitals

No hospitals found within 10 miles.

Proximity to emergency care is especially important for medically complex residents.

Ownership

HERITAGE HOUSE NURSING CENTER, INC· Non profit - Corporation

Data updated weekly from CMS. Last sync: Jun 26, 2026. Medicare.gov Care Compare →

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Data sourced from the Centers for Medicare & Medicaid Services and state licensing agencies. ← Back to search

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