Skilled Nursing

DOUGLAS MANOR

103 NORTH ROAD, WINDHAM, CT 06280

90beds
Skilled Nursingcare types
1/5CMS rating
Updated2026

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Inspection & Compliance

Data from CMS (Centers for Medicare & Medicaid Services), updated weekly. Medicare.gov Care Compare

3.1h

Hrs/resident · weekday

Expected: 3.9h

3.4h

Hrs/resident · weekend

vs 3.1h on weekdays

Not reported

30-day hospital readmission rate

Annual Staff Turnover Rates

High turnover is one of the strongest predictors of care quality. National average CNA turnover is ~75%.

RNs
0%
LPNs
CNAs
33%

Administrator turnover: 0 in the past year

Health Inspection Deficiencies · Last 3 Years

30 standard deficiencies in the last 3 years

View all
0585Severity DApr 8, 2026

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0550Severity DApr 8, 2026

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0689Severity GOct 15, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0658Severity DOct 15, 2025

Ensure services provided by the nursing facility meet professional standards of quality.

0684Severity DAug 18, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0655Severity DAug 18, 2025

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0645Severity DAug 18, 2025

PASARR screening for Mental disorders or Intellectual Disabilities

0940Severity EApr 22, 2025

Develop, implement, and/or maintain an effective training program for all new and existing staff members.

0880Severity DApr 22, 2025

Provide and implement an infection prevention and control program.

0791Severity DApr 22, 2025

Provide or obtain dental services for each resident.

0761Severity EApr 22, 2025

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0745Severity EApr 22, 2025

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0695Severity DApr 22, 2025

Provide safe and appropriate respiratory care for a resident when needed.

0689Severity DApr 22, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0684Severity DApr 22, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0657Severity EApr 22, 2025

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0610Severity DApr 22, 2025

Respond appropriately to all alleged violations.

0609Severity DApr 22, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0578Severity DApr 22, 2025

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0570Severity CApr 22, 2025

Assure the security of all personal funds of residents deposited with the facility.

0568Severity BApr 22, 2025

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

0567Severity EApr 22, 2025

Honor the resident's right to manage his or her financial affairs.

0565Severity EApr 22, 2025

Honor the resident's right to organize and participate in resident/family groups in the facility.

0561Severity DApr 22, 2025

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0553Severity EApr 22, 2025

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0656Severity DApr 7, 2025

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0609Severity DApr 7, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0689Severity DDec 6, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0689Severity DJul 30, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0684Severity DJul 30, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

View full inspection history on Medicare.gov

Civil Monetary Penalties

No civil monetary penalties on record.

Nearby Hospitals

No hospitals found within 10 miles.

Proximity to emergency care is especially important for medically complex residents.

Ownership

WINDHAM NURSING & REHABILITATION LLC· For profit - Limited Liability company

Data updated weekly from CMS. Last sync: Jun 26, 2026. Medicare.gov Care Compare →

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Data sourced from the Centers for Medicare & Medicaid Services and state licensing agencies. ← Back to search

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