Skilled Nursing

Complete Care at Germantown

W173 N10915 Bernies Way, Germantown, WI 53022

121beds
Skilled Nursingcare types
4/5CMS rating
Updated2026

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Inspection & Compliance

Data from CMS (Centers for Medicare & Medicaid Services), updated weekly. Medicare.gov Care Compare

3.4h

Hrs/resident · weekday

Expected: 3.6h

3.1h

Hrs/resident · weekend

vs 3.4h on weekdays

Not reported

30-day hospital readmission rate

Annual Staff Turnover Rates

High turnover is one of the strongest predictors of care quality. National average CNA turnover is ~75%.

RNs
47%
LPNs
CNAs
58%

Administrator turnover: 2 in the past year — above average

Health Inspection Deficiencies · Last 3 Years

18 standard deficiencies in the last 3 years

View all
0812Severity EMar 5, 2025

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0645Severity DMar 5, 2025

PASARR screening for Mental disorders or Intellectual Disabilities

0623Severity DMar 5, 2025

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0551Severity DMar 5, 2025

Give the resident's representative the ability to exercise the resident's rights.

0755Severity EJan 30, 2025

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0610Severity DJul 17, 2024

Respond appropriately to all alleged violations.

0609Severity DJul 17, 2024

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Severity DMay 8, 2024

Respond appropriately to all alleged violations.

0609Severity DMay 8, 2024

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0700Severity DJan 24, 2024

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0677Severity EJan 24, 2024

Provide care and assistance to perform activities of daily living for any resident who is unable.

0585Severity DJan 24, 2024

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0657Severity DNov 7, 2023

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0585Severity DNov 7, 2023

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0689Severity DOct 25, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0607Severity DOct 25, 2023

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0585Severity DOct 25, 2023

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0580Severity DOct 25, 2023

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

View full inspection history on Medicare.gov

Civil Monetary Penalties

No civil monetary penalties on record.

Nearby Hospitals

No hospitals found within 10 miles.

Proximity to emergency care is especially important for medically complex residents.

Ownership

VIRGINIA HIGHLANDS CARE AND REHAB CENTER LLC· For profit - Limited Liability company

Data updated weekly from CMS. Last sync: Jun 26, 2026. Medicare.gov Care Compare →

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Data sourced from the Centers for Medicare & Medicaid Services and state licensing agencies. ← Back to search

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