Skilled Nursing

ARC AT NORMAL

509 NORTH ADELAIDE, NORMAL, IL 61761

141beds
Skilled Nursingcare types
1/5CMS rating
Updated2026

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Inspection & Compliance

Data from CMS (Centers for Medicare & Medicaid Services), updated weekly. Medicare.gov Care Compare

CMS Abuse/Neglect Flag

This facility has been flagged by CMS for substantiated abuse or neglect of residents.

View full report

2.7h

Hrs/resident · weekday

Expected: 2.2h

2.1h

Hrs/resident · weekend

vs 2.7h on weekdays

Lower weekend staffing is common — large gaps may indicate residents receive less attention on weekends.

Not reported

30-day hospital readmission rate

Annual Staff Turnover Rates

High turnover is one of the strongest predictors of care quality. National average CNA turnover is ~75%.

RNs
9%
LPNs
CNAs
39%

Administrator turnover: 0 in the past year

Health Inspection Deficiencies · Last 3 Years

55 standard deficiencies in the last 3 years

View all
0689Severity EMar 30, 2026

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0697Severity DFeb 5, 2026

Provide safe, appropriate pain management for a resident who requires such services.

0656Severity DFeb 5, 2026

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0602Severity DFeb 5, 2026

Protect each resident from the wrongful use of the resident's belongings or money.

0600Severity EFeb 5, 2026

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0550Severity DFeb 5, 2026

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0600Severity DDec 9, 2025

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0689Severity DSep 21, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0656Severity DSep 21, 2025

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0842Severity ESep 5, 2025

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0641Severity ESep 5, 2025

Ensure each resident receives an accurate assessment.

0600Severity ESep 5, 2025

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0600Severity DJun 25, 2025

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0697Severity GJun 13, 2025

Provide safe, appropriate pain management for a resident who requires such services.

0684Severity GJun 13, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0609Severity DMay 27, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0600Severity DMay 27, 2025

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0684Severity GMay 20, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0584Severity EMay 20, 2025

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0600Severity DMay 12, 2025

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0812Severity FFeb 21, 2025

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0801Severity FFeb 21, 2025

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0700Severity EFeb 21, 2025

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0690Severity DFeb 21, 2025

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0689Severity GFeb 21, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0584Severity EFeb 21, 2025

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0684Severity DDec 12, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0740Severity DJun 27, 2024

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0600Severity GJun 27, 2024

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0600Severity DApr 30, 2024

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0686Severity DFeb 1, 2024

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0695Severity DJan 25, 2024

Provide safe and appropriate respiratory care for a resident when needed.

0690Severity DJan 25, 2024

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0689Severity DJan 25, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0677Severity EJan 25, 2024

Provide care and assistance to perform activities of daily living for any resident who is unable.

0656Severity DJan 25, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0641Severity DJan 25, 2024

Ensure each resident receives an accurate assessment.

0584Severity EJan 25, 2024

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0760Severity DNov 11, 2023

Ensure that residents are free from significant medication errors.

0725Severity DNov 11, 2023

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0694Severity GNov 11, 2023

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0580Severity DNov 11, 2023

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0684Severity EAug 14, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0725Severity EAug 10, 2023

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0690Severity DAug 10, 2023

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0688Severity DAug 10, 2023

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0610Severity DAug 10, 2023

Respond appropriately to all alleged violations.

0607Severity DAug 10, 2023

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0584Severity DAug 10, 2023

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0600Severity DAug 2, 2023

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0842Severity DJul 21, 2023

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0600Severity DJul 21, 2023

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0584Severity EJul 21, 2023

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0550Severity EJul 21, 2023

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0689Severity GJun 28, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

View full inspection history on Medicare.gov

Civil Monetary Penalties

No civil monetary penalties on record.

Nearby Hospitals

No hospitals found within 10 miles.

Proximity to emergency care is especially important for medically complex residents.

Ownership

ARC AT NORMAL LLC· For profit - Limited Liability company

Data updated weekly from CMS. Last sync: Jun 26, 2026. Medicare.gov Care Compare →

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Data sourced from the Centers for Medicare & Medicaid Services and state licensing agencies. ← Back to search

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